Privacy Policy

RE/MAX Excellence Real Estate, Brokerage · Last updated July 21, 2026

RE/MAX Excellence Real Estate, Brokerage ("we," "us," "our," or "the Brokerage") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit this website or register interest in a property, including The Townhomes at Lackner Ridge, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

Please note: this website is operated by RE/MAX Excellence Real Estate, Brokerage as the buyer's representative for prospective purchasers. The Brokerage does not represent, and is independent from, the builder/developer of this community. Any information you submit through this site is collected and controlled by the Brokerage, not the builder.

1. Information We Collect

When you register through this website, we may collect:

• Your name, email address, and phone number
• Buyer type (e.g., home buyer, investor, realtor)
• Communications you send us and details of your inquiry
• Technical information such as IP address, browser type, and pages visited, collected automatically via cookies and analytics/tracking tools (including our website chat/lead-tracking widget)

2. How We Use Your Information

We use the personal information you provide to:

• Respond to your inquiry and provide requested pricing, floorplans, and property information
• Contact you by phone, text message, and/or email regarding this property and comparable listings
• Provide representation and advisory services to you as a prospective buyer
• Improve our website and marketing effectiveness
• Comply with legal and regulatory obligations, including those under the Trust in Real Estate Services Act (TRESA) and RECO requirements

3. Consent & Canada's Anti-Spam Legislation (CASL)

By submitting the registration form on this site, you provide express consent for RE/MAX Excellence Real Estate, Brokerage to contact you by email, phone, and text message as described above. You may withdraw this consent at any time by replying "STOP" to any text message, clicking "unsubscribe" in any email, or contacting us directly using the information below. Withdrawing consent will not affect the lawfulness of any contact made prior to withdrawal.

4. Disclosure of Information

We do not sell your personal information. We may share your information with:

• Brokerage agents and staff directly involved in assisting with your inquiry
• Service providers who support our marketing and client-relationship systems (e.g., CRM and lead-tracking platforms), under contractual obligations to protect your information
• Third parties where required by law, regulation, or court order

We do not share your information with the builder/developer without your separate consent, except where necessary to fulfill a specific request you make (e.g., a showing or reservation).

5. Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law or regulatory record-keeping obligations. We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse.

6. Cookies & Tracking

This website uses cookies and similar tracking technologies, including advertising conversion tags and a lead-tracking widget, to understand site usage and measure marketing performance. You can control cookies through your browser settings; disabling cookies may affect site functionality.

7. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you, request corrections, and withdraw consent to its use (subject to legal or contractual restrictions). To exercise these rights, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

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